Shipping Policy

Shipping Policy

PetFirstStore ships to addresses within the United States.

Processing Time

Orders are typically processed within 1–3 business days.

Shipping Rates

  • Free shipping on orders over $35
  • Standard shipping — $4.99 (5–7 business days)

Tracking

Once your order ships, you'll receive a confirmation email with tracking information.

Delivery Issues

If your package is lost or damaged during shipping, please contact us and we'll make it right.